Overview
The Bookings system lets you manage appointments and scheduling through your website. Customers can book appointments using the booking form, and you manage bookings through a calendar view in the admin panel.
Accessing Bookings
Navigate to Marketing → Bookings in the admin sidebar to manage your bookings.
Calendar View
The bookings calendar shows all appointments in a visual calendar layout:
- View bookings by day, week, or month
- See booking details at a glance
- Identify available and blocked time slots
Managing Bookings
For each booking, you can:
- View Details — See customer information and booking notes
- Update Status — Change booking status (pending, confirmed, completed, cancelled)
- Add Notes — Internal notes about the booking
- Delete — Remove the booking
Booking Settings
Navigate to Bookings → Settings to configure:
- Availability — Set available days and hours
- Duration — Appointment length
- Buffer Time — Gap between appointments
- Advance Booking — How far in advance customers can book
Blocking Dates & Slots
Block off time when you are unavailable:
- Block Dates — Block entire days (holidays, weekends)
- Block Slots — Block specific time slots within a day
- Blocked times are not available for customer booking
Customer Booking Flow
- Customer visits the booking page on your website
- Customer selects a date and available time slot
- Customer enters their contact information
- Booking is submitted and appears in your calendar
- You confirm or manage the booking through the admin panel
Tip: Block dates well in advance for holidays and company events. This prevents customers from booking during unavailable periods.
Related Articles
- Promotions — Promote your booking services
- Customer Support — Handle booking inquiries