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Flint Engine — The eCommerce Operating System

Flint Engine eCommerce OS

Promotions

Overview

Promotions help drive sales through email campaigns, automated sequences, and AI-powered outreach. Flint Engine provides multiple tools for reaching customers and prospects.

Email Campaigns

Navigate to Campaigns in the Marketing workspace to create and send email campaigns.

Creating a Campaign

  1. Go to Campaigns → Create
  2. Configure campaign details:
    • Name — Internal campaign name
    • Subject — Email subject line
    • Preview Text — Text shown before opening
    • From Name / Email — Sender information
    • Reply-To — Response email address
  3. Select the recipient list or audience
  4. Design the email content using the template editor
  5. Preview and test the campaign
  6. Send immediately or schedule for later

Campaign Actions

  • Send — Send the campaign immediately
  • Schedule — Set a future send date and time
  • Preview — See the email as recipients will see it
  • Duplicate — Clone a campaign for reuse
  • Report — View detailed performance metrics

Marketing Automation

Navigate to Automation to create automated email sequences:

  • Welcome series for new subscribers
  • Follow-up sequences after purchase
  • Re-engagement campaigns for inactive users
  • Event-triggered emails

Booking Promotions

Navigate to Marketing → Bookings to manage appointment-based promotions:

  • Calendar view of all bookings
  • Booking settings and availability
  • Block dates and time slots
  • Booking status management

AI-Powered Promotions

Use the Flint AI workspace to enhance promotions:

  • Blog Writer — Generate promotional blog content with SEO optimization
  • Outreach Agent — Personalized outreach campaigns to prospects
  • Lead Generator — Find potential customers for targeted promotions

Manual Discounts

Apply discounts directly on orders when creating or editing them. See the Discounts article for details.

Tracking Promotion Performance

Monitor promotion effectiveness through:

  • Campaign Reports — Open rates, click rates, conversions
  • Orders Report — Revenue attributed to promotions
  • Leads Report — New leads from promotional campaigns

Tip: Combine email campaigns with AI-powered outreach for maximum impact. Use audience segments to target the right customers with the right message.